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 MobiConnect |
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| Solution Overview: |
Connect with your customers in real time - Loyalty programs, customer satisfaction surveys, & Post
sale service needs. Test market your new products. The MobiConnect solution is ideal for aggregating
customer feedback & response. Using MobiConnect powerful reporting, you can provide results and
analysis in minutes
You can conduct customer satisfaction surveys without having your
customers go through the pain of
filling up long forms. They can give
you feedback on the move.
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The MobiConnect solution will give you the ability
to:
- Customize and brand your customer surveys
- Control if survey is anonymous and password
protected
- Customize the number of questions per page
- Multiple question types available for your custom
survey
- Easily use skip logic or branching to ask only
relevant questions to the participant
- Set a time frame during which responses will
be
accepted
- Analyze survey data using inbuilt graphical
reports
and analytical tools
- Reports are customizable and all data can be
exported
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| Features: |
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- Add multiple questions
- Different type of program formats available
- Multiple choice questions
- Single select quiz
- The flow of questions gets triggered by the answers given
by the user
Randomize questions
- Real time analysis & reports
- Export reports to excel format
- Get email alerts on completion of forms
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| Benefits: |
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- Access to customer programs on the go
- Enhances the reach and is more target oriented
- Users does not need access to a computer
- Reduces time for gathering customer information
- Instant connect to your customers
- Instant report generation
- Analyze results
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Mobile Loyalty Programs
